Program & Project Management
Global Integration Partners has a reputation for delivering projects on-time, on-budget and with high quality standards. In order to maintain these levels of satisfaction with our Clients and Vendor Partners, we have established best-in-class processes to manage entire programs or sub-projects, focusing first on the existing professional services workflow and processes which may or may not exist within a Client or Vendor's professional services organization.
We then take a systematic look at workflow determine how systems will function most efficiently - leveraging existing as-is, enhancing existing and/or adding new workflow solutions. We then implement the necessary changes, after which our clients' operations will run more smoothly. With this approach, our Clients can expect profitability, a cohesive and efficient use of their employees and vendors as resources, clear and concise documentation, organized teams and process documentation, and clear senior management reporting metrics and tools.
DISCOVER
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Analysis of Existing Workflow, Processes, and Document Templates
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We take a look at what you have now. How do your teams co-exist? What do your professional services groups look like? How do they interact with external departments within your organization? How do they interact with external vendors and clients?
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What processes and procedures exist? How well do they work? What is used in an actual real-life work day by your line level staff? What is not used?
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What document templates exist? (e.g. project plans, engineering templates, policies, procedures, change control, scope changes, bug tracking, action item tracking, skills matrix, and other documents)
DEFINE
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Creation of a process core team which includes key players from all areas of your organization
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A prioritization of workflow changes, process changes, and document templates needed and as identified in the Discover phase
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Executive management buy-in on the changes to be made
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Line level staff buy-in
DESIGN
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Creation of actual program workflow, process, and template documentation
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Multiple drafts and iterations of the above documents as a result of core team input and also line level staff input
DELIVER
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Begin implementation of these new workflow processes, policies and document templates
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Train the staff in the use of these processes
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Create and implement communication methods to key stakeholders and governance teams throughout the project
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Begin pilot projects and track the effectiveness of newly created templates and modify the process and templates as needed
